Valian vs Viva AI

Side by side, from the vendors' own sites. We list what each one says it does and charges; we don't rank them.

	Valian	Viva AI
What it does	AI front-desk system for dental practices: its agent Amy answers calls day and night, books into the practice software, sends reminders and recalls, and verifies insurance.	AI receptionist for dental offices that answers calls, texts, webchat and email at any hour in over 100 languages and books appointments into the practice management system.
Key features	24/7 AI call answering and booking Text and email reminders and recalls Per-patient insurance eligibility checks	Answers calls, texts, webchat and email around the clock Books appointments directly into the practice management system Runs recall, reactivation and no-show recovery campaigns
Pricing	Priced by appointment volume. At 120 appointments a month: full system $769/month, or $692/month billed every 3 months; calls, texts and emails only $589/month, or $530/month billed every 3 months; insurance verification only $79/month billed yearly. Usage overages and $10/month phone lines extra.	Gold $349/month; Platinum $899/month; Diamond $1,199/month (credit-based); 30-day risk-free trial
Works with	Open Dental, Dentrix, Dentrix Ascend, Eaglesoft, Curve Dental, Denticon, Carestream, CareStack, Sensei, Dolphin, Cloud 9	Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, CareStack, Cloud 9, SoftDent, Curve Dental
Built for	Not stated	All practice sizes
Last checked	2026-10-05	2026-10-05
Website	Visit Valian ↗	Visit Viva AI ↗

Both vendors say they work with Open Dental, Dentrix, Dentrix Ascend, Eaglesoft, Curve Dental, CareStack and Cloud 9.

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