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HeyGent vs Viva AI

Side by side, from the vendors' own sites. We list what each one says it does and charges; we don't rank them.

HeyGentViva AI
What it doesAI receptionist for dental offices and DSOs that answers calls, texts, emails and web chat around the clock and books appointments into the practice management system.AI receptionist for dental offices that answers calls, texts, webchat and email at any hour in over 100 languages and books appointments into the practice management system.
Key features
  • Answers patient calls, texts, emails and web chat
  • Books, reschedules and cancels appointments in the PMS
  • Sends appointment reminder texts and recall campaigns
  • Answers calls, texts, webchat and email around the clock
  • Books appointments directly into the practice management system
  • Runs recall, reactivation and no-show recovery campaigns
Pricing30-day free trial, then month-to-month billing; rates not publishedGold $349/month; Platinum $899/month; Diamond $1,199/month (credit-based); 30-day risk-free trial
Works withDentrix, Curve Dental, SoftDent, Open DentalDentrix, Dentrix Ascend, Open Dental, Eaglesoft, CareStack, Cloud 9, SoftDent, Curve Dental
Built forAll practice sizesAll practice sizes
Last checked2026-10-022026-10-02
WebsiteVisit HeyGent ↗Visit Viva AI ↗

Both vendors say they work with Dentrix, Curve Dental, SoftDent and Open Dental.

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