Birdeye vs Swell

Side by side, from the vendors' own sites. We list what each one says it does and charges; we don't rank them.

	Birdeye	Swell
What it does	Reputation and patient-experience platform that connects to dental practice software to request reviews automatically, with AI that drafts review replies, generates social posts and runs a website chatbot.	Reputation management for dental groups that sends review invites triggered from practice management software, with AI that drafts review replies and groups feedback by location and provider.
Key features	Sends automated review requests to patients Drafts review replies and social posts with AI Combines text, email, social and webchat in one inbox	Sends review requests when an appointment closes in the PMS Drafts review replies with AI for staff approval Reports feedback by location, provider and procedure
Pricing	Not published	Not published
Works with	Dentrix, Eaglesoft, Open Dental, Planet DDS, Dentrix Enterprise, SoftDent, Curve Dental, Dentrix Ascend	Dentrix, Eaglesoft, Open Dental, Curve Dental, Denticon, CareStack, Cloud 9, OrthoTrac, Dolphin, SoftDent, PracticeWorks, ABELDent +41 more
Built for	Not stated	All practice sizes
Last checked	2026-10-02	2026-10-02
Website	Visit Birdeye ↗	Visit Swell ↗

Both vendors say they work with Dentrix, Eaglesoft, Open Dental, SoftDent and Curve Dental.

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